How Do I See a Counselor?

Counseling Services are provided free of charge to all registered UNC Asheville students. Services include individual and group counseling, emergency services, referral services and outreach programs. We also provide consultation for faculty and staff members who may have concerns for a student.

We recommend you complete your Intake Form prior to your initial consultation with a counselor. Please print it out and have it ready upon arrival. You may also arrive 30 minutes before your appointment time to complete it in the office.

How do I know what I need?

If you are experiencing a life-threatening or traumatic event, you need Crisis Services. During regular business hours come in or call immediately: 828.251.6520. After hours, contact 911 or Mobile Crisis at 1-888-573-1006

Our business hours are: Monday through Friday, 8am to 4:30pm

  • If you not experiencing a life-threatening or traumatic event, but you feel your issues are urgent, you can get started with the Needs Assessment. See the Counseling Process section below for information on Needs Assessment hours.
  • If you want to get started in counseling and you are not able to come to the set needs assessment times, you can schedule a Needs Assessment with the next available counselor. Note: during high volume times, this may take up to two weeks.
  • If you have concerns about your own or someone else's substance use, you can schedule a Substance Use Consultation.

If you are unable to keep a scheduled appointment, notify us 24 hours in advance to cancel or reschedule. Please note that a $10 fee may be incurred and must be paid prior to scheduling further appointments. You will always be eligible to engage in emergency services and group counseling appointments.

How do I get started?

The counseling process generally begins with an initial 20-minute Needs Assessment. You will meet with a counseling services staff member to assess current stressors and difficulties and establish goals for counseling.

If you want to get started in counseling and you are not able to come to the set Needs Assessment times, you can schedule a Needs Assessment with the next available counselor. Note: during high volume times, this may take up to two weeks.

Needs Assessments are available on a on first-come, first-served basis. If you are not able to be seen, your Needs Assessment will be scheduled for the next available opening.

We recommend you complete your Intake Form prior to your initial consultation with a counselor. Please print it out and have it ready upon arrival. You may also arrive 30 minutes before your appointment time to complete it in the office.

Please arrive 15 minutes prior to start of the block of times below. Last client received 30 minutes prior to end of block of time.

Needs Assessment times:

  • Monday 2:00-3:30 p.m.
  • Tuesday 10:00-11:30 a.m.
  • Wednesday 2:00-3:30 p.m.
  • Thursday 2:00-3:30 p.m.
  • Friday 10:00-11:30 a.m.

After the Needs Assessment

You and your counselor will work together to find what services may be most effective for your needs. Recommendations may include individual counseling, group counseling, or off-campus resources. You will be contacted within the week of your Needs Assessment with recommendations based on your needs, which may include setting up a follow-up 50-minute intake with a staff counselor with the specialized skills to best meet your needs.

To ensure that the needs of all UNC Asheville students are addressed in a timely manner, Counseling Services provides time-limited solution-focused therapy.  Because of this, some student issues may be beyond the scope of what Counseling Services can offer in terms of the number of visits per semester. If we cannot provide the specialized services you need, we will assist you in connecting with a provider in the community that will be a more appropriate fit.