Counseling Services are included in your student health fee and require no additional charges to registered UNC Asheville students. Services include individual and group counseling, emergency services, referral services and outreach programs.
If you are experiencing a life-threatening or traumatic event, you need Crisis Services. During regular business hours come in or call immediately: 828.251.6520. After hours, contact 911 or Mobile Crisis at 1.888.573.1006 or Protocol (after hours) 828-251-6520 and press #4.
To see a counselor, here are the steps to take:
1. Set up an account on your student health portal. This is where you will fill out all necessary paperwork to be seen at the Health and Counseling Center.
2. Call and schedule your Needs Assessment.
3. The Needs Assessment questionnaire and Consent for Treatment (through the student health portal) must be completed BEFORE conducting your appointment.
Please cancel or reschedule your appointments 24 hours in advance. A missed appointment/no-show fee will be added to your account. This no-show fee policy is designed to ensure that our campus resources are used most effectively.
What happens after my Needs Assessment?
You will be contacted within the week of your Needs Assessment with recommendations based on your needs.
You and your counselor will work together to find what services may be most effective for your needs. Recommendations may include individual counseling, group counseling, or off-campus resources.
To ensure that the needs of all UNC Asheville students are addressed in a timely manner, Counseling Services provides time-limited solution-focused therapy. Because of this, some student issues may be beyond the scope of what Counseling Services can offer in terms of the number of visits per semester. If we cannot provide the specialized services you need, we will assist you in connecting with a provider in the community that will be a more appropriate fit.